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Please click on a category below to browse our most frequently asked member questions:

How can I view all credits that I've earned?
  1. Go to "My Account," then "My Certification Credits."
  2. Click the "Print Transcript" button.
  3. Enter a date range for the credits. To ensure you are getting a list of all of your credits, it is suggested to enter “01/01/1900” as your begin date and the current date as the end date.
A transcript of your credits will be displayed, separated by credit type then listed in date order with the most recent credit listed first.
How can I measure progress toward the Certification Maintenance Requirement?
The steps below are a quick guide to checking your progress toward your Certification Maintenance Requirement
  1. Go to the "My Account" page.
  2. Go to "My Certifications" at the bottom of the page and click on "Certification Details."
  3. Click on the link for either "CEU Credits – 120" or "Total of credits hours and credit types combination needed for renewal."
    At the top of the page, you will see your CMR period (Application Type and Status and Start and Due Date). Further down the page, you will find the total of credits you earned in each of the credit areas during this CMR period.
To satisfy the CMR, all credits combined must equal a minimum of 120 credits. Of these credits, you must earn a minimum of 60 credits combined between Club Management Institute (CMI) and Chapter Education credits.
How can I measure progress toward Honor Society?
The steps below are a quick guide to checking your progress toward Honor Society
  1. Go to the "My Account" page.
  2. Go to "My Open Applications" near the bottom of the page and click on "Continue Application" on the "Honor Society" line.
  3. Click on the link for either "CEU Credits – 400."
This page will list the credit requirement for qualifying for Honor Society and list the total number of credits you have earned in each of the credit areas since you earned your Certified Club Manager (CCM) designation.

To qualify for Honor Society, all credits combined must equal a minimum of 400 credits. Of these 400, you must earn 150 credits combined between CMI and Chapter Education credits. You must also complete either Business Management Institute (BMI) Tactical Leadership or BMI Strategic Leadership and be a professional member for a minimum of 10 years.
How can I measure my progress toward certification?
On the My Account page (after you login) scroll down to My Open Applications and select the certification area that you'd like to explore.
What do I do if I can't remember my password?
Simply use the login page. This will generate a welcome message to you with instructions for logging in.

Generally speaking, your username is the email address where CMAA sends you notifications.
How do I login?
CMAA members should use the "Forgot your password?" link on the login page. This will generate a welcome message to you with instructions for logging in.

Generally speaking, your username is the email address where CMAA sends you notifications.
How can I contact other individuals?
Access the Member Directory using the top level menu. Search for an individual then use the Contact This Person link to send a message. Your message will be delivered via email and the recipient can choose to respond to you directly.

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